Red Buick Enclave parked outside Crain Buick GMC of Conway

Remember that song “I Want It That Way”? Well, that’s exactly what you get when you custom order a new Buick from Crain Buick GMC in Conway, Arkansas.

Sounds too good to be true? Well, it’s not, and we’re here to help you get started. If you can’t seem to find the perfect Buick SUV you’ve been looking for, consider ordering it straight from the factory. 

Located on our main website under the “New” tab, you’ll find a drop-down menu where you can then click on “Custom Order a New Vehicle.” Once there, you’ll click on which Buick sport utility vehicle you’re interested in. Easy peasy.

Currently, you can order the 2023 Enclave, 2023 Encore, 2023 Encore GX and 2023 Envision. As updated year models become available, those will be added to our site for ordering. You’re more than welcome to check our current inventory to see if the model you’re looking for is available now.

Crain Buick GMC in Conway Sells All New Buick Models—Shop Our Inventory

Once you locate the Buick you want to buy, click on “Start Your Custom Order.” You’ll be prompted to fill out a “Create Your Custom Order” form which asks for your first and last name, phone number, and email address. 

Contact Us Today by Phone, Online or Stop by 710 South Amity Road in Conway, AR 

There’s also a comments box where you can enter any more specifics you’d like us to know about. You can include desired options like a heated steering wheel, leather seats, and safety features. Once you click submit, we’ll be in touch with you regarding your request.

Test Drive a New or Used Car, Truck, SUV or Van at Crain Buick GMC in Conway, Arkansas

At Crain Buick GMC in Conway, we specialize in all new Buick models. We recommend you visit us at 710 South Amity Road to see all models in person so you’ll get a feel for what you like. 

It’s important to test drive the Buick you plan on ordering to make sure it feels right for you in person. Taking a test drive allows you to ask us any questions you have. Our main goal is to ensure you’re completely satisfied with your selection. 

We’re always happy to explain any safety features and show you exactly what they do and how they work. Technology in new cars can sometimes be overwhelming if you’re unfamiliar with new updates or advancements.

Our hope is that you find a Buick that fits your needs and lifestyle. You can try out all of the options and trim levels to determine the best Buick for you. Let us explore our inventory and see what’s available before we submit your order.

If, for some reason, you don’t see the Buick you’re looking for on our site, please contact us for help. Depending upon the time of year and release dates, orders are open or closed for certain models. We do our best to find you the exact Buick to drive home.

Come see us at Crain Buick GMC of Conway and visit our website to start your custom order today!

Rear view of a silver Buick Envista parked at Crain Buick GMC in Conway

Everyone loves to get rewarded, right? Of course. We all enroll in loyalty programs to get all types of offers like free coffee, discounts on gas, no shipping costs, and more. At Crain Buick GMC of Conway, we also have a membership program, My Buick Rewards. 

My Buick Rewards is a way for Buick to give back to its customers for continuing to choose us as your vehicle of choice. Unlock the power of appreciation with My Buick Rewards, designed to focus on you and your vehicle. Get in. Move up. Drive on.

Once you purchase a new Buick like an Envision, Encore GX, or Enclave, you can enroll for My Buick Rewards. Why not take advantage of our free rewards program, especially if you plan to purchase a new Buick SUV from us at Crain Buick GMC in Conway?

Contact Us Today by Phone, Online or Stop by 710 South Amity Road in Conway, AR  

The first thing you’ll need to do is start by enrolling in My Buick Rewards. Once you enroll, you’ll earn 1 point for every $5 spent when you purchase or lease a new Buick. You can also redeem your points toward an eligible new Buick purchase or lease.

After you purchase your new Buick, how do you continue to earn points? It’s simple. You’ll earn points for certified services, accessories, and parts. Earn 3 points for every $1 spent. 

Once you’ve acquired enough points, you can use those toward paid Buick Certified Service, eligible accessories, GM Genuine Parts, and ACDelco parts. Routine maintenance is important, but it’s even better knowing you’ll be rewarded for taking care of your Buick.

Another way you can earn points with My Buick Rewards is to subscribe to OnStar and connected service plans. Once activated, OnStar provides various services, including navigation, roadside assistance, anti-theft emergency response, and concierge services.

My Buick Rewards really is a win-win for you, our customer. There’s also a My Buick Rewards Card through MasterCard. You’ll earn 7 points for $1 spent on purchases at GM and 4 points for every $1 spent everywhere else. 

As you spend more with Buick, you’ll earn more points, and your membership will advance you through our tier system. Currently, we offer three tiers, Silver, Gold and Platinum. Everyone starts at Silver.

To move from Silver to Gold, you’ll need to spend between $45,000-$109,999 on a new eligible Buick purchase or lease based on MSRP. If you spend over $1,500 on service, accessories, parts, or OnStar, you’ll also advance to Gold.

For Platinum, you’ll need to spend over $110,000 on a new purchase or lease or over $2,500 on service, accessories, parts, or OnStar. If you decide to apply for the My Buick Rewards credit card, you’ll start as a Gold member and advance to Platinum once you spend over $15,000. 

But the first thing you’ll need to do is purchase a Buick. We at Crain Buick GMC of Conway, Arkansas, make it our mission to help you find the perfect Buick SUV for you and your family. My Buick Rewards is simply the icing on the cake.

Crain Buick GMC in Conway Sells All New Buick Models—Shop Our Inventory

Close-up of multiple ignition coils lined up on a white surface.

Without healthy ignition coils, spark plugs can’t spark properly, and without good spark plugs, your engine won’t generate any power at all. Ignition coils are hardy engine components that tend to last well over 100,000 miles. But eventually, all car parts begin to wear down. If you notice the following seven signs of a faulty ignition coil, visit your local Buick dealer right away to have it cleaned or replaced. 

Does Your Car Have a Faulty Ignition Coil?

Your Engine’s Misfiring

Ignition coils deliver a strong and steady supply of electrical power to the spark plugs. When an ignition coil stops doing its job, the corresponding spark plug will begin to misfire. 

Misfiring usually makes the engine shudder and sputter noisily. You’ll also see the engine’s RPMs jumping around erratically. 

Your Engine’s Struggling in Idle

With a faulty coil, cars can really start to struggle while idling. You might find your engine shaking and coughing, and perhaps even stalling, when you slow down at traffic lights. 

Your Gas Mileage Is Dropping

With a less efficient combustion process, an engine with a faulty coil is burning through fuel less effectively. You’ll probably find the gas gauge on your dashboard dropping toward empty at a surprising rate. 

Your Exhaust Is Backfiring

When a malfunctioning ignition coil causes the spark plug to misfire, unburned fuel can build up inside the combustion chamber. This can lead to all kinds of other problems.

The collecting unburned fuel may suddenly ignite outside the cylinder’s ordinary rhythm, just as the cylinder is opening. This would cause a loud bang from your exhaust, otherwise known as backfiring. 

Your Tailpipe’s Emitting Smoke

The excess of unburned fuel can also start to leak out of the cylinder and run back through the exhaust system. Here, the fuel will often turn into black smoke that you’ll soon see billowing from your tailpipe. 

Your Check Engine Light’s Blinking

The various inefficiencies resulting from a bad ignition coil will soon be detected by the computerized sensors inside your Acura. This will trigger the check engine light to come alive on your dashboard, prompting you to see a technician at once.

Your Buick Dealer Finds a Faulty Coil

Regular servicing visits at your local dealership are the key to keeping every part of your car in tip-top condition. During your visits, the technician will observe and test how well your car is functioning. If one of your ignition coils is faltering, they’ll quickly notice, let you know, and either clean or replace the faulty coil.

Visit Crain Buick GMC today to have your ignition coils checked today. We’re a family-owned dealership with a wide range of excellent vehicles, highly trained technicians in our service center, and a dedication to prioritizing customer experience above all else.

Happy couple shaking hands with a dealership representative after finalizing an extended warranty.

Purchasing an extended warranty is a great way to protect your vehicle once the factory warranty expires. You should ask your GMC or Buick dealer about your options when shopping for a used vehicle or getting your car serviced.

When Does the Buick and GMC Factory Warranty Expire?

The factory warranty that comes with new GMC and Buick vehicles lasts three years or 36,000 miles. Your brand-new vehicle also comes with a five-year or 60,000-mile powertrain warranty.

Extended Warranty Options From Buick and GMC

Once your factory warranty expires, your vehicle becomes eligible for a protection plan or service contract from the manufacturer. Buick and GMC offer options that last up to eight years or 100,000 miles, depending on your needs and budget.

There are three levels of service:

  • Powertrain
  • Silver
  • Platinum

Powertrain Coverage

A Powertrain protection plan is the most affordable option. It covers faulty engine components, transmission, drive axles, and the electric motor of your hybrid or EV.

Silver Protection Plan

If you opt for the Silver tier, you’ll get coverage for the powertrain components mentioned above, as well as protection for your vehicle’s suspension, electrical systems, steering, and brakes.

Platinum Warranty

A Platinum plan is the most comprehensive option. Besides covering everything included under the Silver plan, you’ll get coverage for your car’s navigation, audio, and infotainment systems.

Benefits Overview

The primary purpose of these protection plans is to cover repairs. However, you’ll get additional perks and benefits, including:

  • A transferrable warranty
  • Roadside assistance
  • Car rental coverage
  • Trip interruption coverage

Additional Plans Your GMC or Buick Dealer Offers

Tire and Wheel Protection

Regardless of the service contract tier you choose, you won’t get coverage for your vehicle’s tires and wheels. If you want to protect these components, your best option is to purchase a tire and wheel protection plan.

GMC and Buick offer plans that last from one to seven years with no mileage limits. These plans cover repairs and tire replacements.

Pre-Paid Maintenance

A pre-paid maintenance plan allows you to pay in advance for oil changes, tire rotations, and multi-point vehicle inspections over the next three, five, or six years. It’s a great way to save money on maintenance since prices for these services might go up in the future.

Gap Coverage

In the event of a total loss, your auto insurance provider might not cover the full amount you owe on your auto loan. It’s where gap coverage comes in and makes up for the difference not covered by your insurer.

If your factory warranty is about to expire, now is the perfect time to compare service contracts from Buick and GMC and choose an option that makes sense for your needs. Contact us at Crain Buick GMC in Conway, AR. We can answer all your questions about extended warranties and help you pick the right plan.

Rear view of a white Buick Encore GX driving down a city street

Let’s face it: it’s a tough economy out there, and if you’re car shopping, you’re probably thinking about which vehicles have the best fuel efficiency. A car that can save you on gas expenses can be a real lifesaver, but like most people, you’re probably also looking for something roomy, safe, reliable, and functional. Thankfully, your local Buick dealer is a great place to start your search.

Buick and GMC Vehicles with the Best Fuel Efficiency

There a quite a few Buick and GMC vehicles that have excellent gas mileage. Both the 2018 and the 2020 Buick Encore are great choices if you’re looking for an SUV. The Buick Encore GX and the 2022 GMC Terrain have a fuel economy of about 30 miles per gallon and are excellent choices if you’re looking for a combination of excellent fuel economy, utility, space, and reliability.

The Buick Encore is overall the best vehicle if you’re looking for something with great gas mileage, and the 2023 Buick Encore GX FWD is your best bet if you’re on the hunt for something brand new. It’s a subcompact crossover SUV gets about 29 mpg in the city, and 32 mpg on the highway. It is powered by a turbocharged, 137-horsepower three-cylinder engine, so it has a lot of pep when you’re ready to get out onto the open road.

Your Trusted Buick Dealer Can Help You Determine MPG

Now that you know which models to look for, it’s important to understand what to note once you begin your search. You’ll see a number for city gas mileage and one for highway, and each number will be a bit different. Vehicles typically get better gas mileage on the highway, so if that’s where you drive most of the time, keep that number in mind while you compare numbers and ask your salesperson questions.

You’ll notice a larger number in bold that states the combined mpg; this is the most prominent number you’ll notice when you look up the vehicle’s gas mileage information. That’s an average of city and highway mileage, which is what most people use to determine their usage. Keep this in mind if you do a lot of commuting while running errands in the city.

Used cars are a great option, but keep in mind that car companies continually improve efficiency. If you are looking for something practical, zippy and great on gas with plenty of room, a GMC or Buick will never let you down and will be reliable for years to come. When you’re ready to save on gas and get the best value, contact us at Crain Team Conway, and we’ll help you make an informed decision. 

Technician performing a car tire alignment using computerized tools

A wheel alignment is an important part of your GMC’s maintenance schedule. It involves checking and correcting the alignment of your wheels to ensure that they’re in the correct position for safety and efficiency. As your GMC dealer, we want to tell you more about why you should get a routine alignment.

Advice From Your GMC Dealer: What Is a Routine Alignment for Your Wheels?

What Is a Wheel Alignment?

Your axles are straight, and your wheels should be perpendicular to your axles. When you first drive away in your car, the wheels are perpendicular. Over time, wear and tear or possible damage to the wheels or tires can alter the angle of your wheels. This places additional strain on the tires, braking system, axles, suspension, and other car components.

During a wheel alignment, we connect your wheels to our computerized alignment machine. The machine will make a series of adjustments to the angle of each wheel until all your wheels are perpendicular to the axle.

Why Do You Need a Wheel Alignment?

The angle of each wheel in relation to the axle is determined by its camber and toe. The camber of a wheel is the position of the wheel viewed from the front. A positive camber means that the wheel points outwards, while a negative camber means the wheel points inwards. The toe position is the angle of a wheel viewed from above. A toe-in wheel means the wheel points inward, while a toe-out wheel points outwards.

As we’ve seen, your wheels should all be perfectly perpendicular to the axle and point directly forward. In this situation, your fuel efficiency is highest, wear and tear on the axles and wheels is greatly reduced, and your tires will suffer much less wear. An incorrect camber or toe angle, in contrast, will wear down the tire tread faster and provide resistance when you drive.

When Should You Get a Wheel Alignment?

Generally, a wheel alignment should be performed every 6,000 miles. This figure can vary between GMC models based on your vehicle’s body type, drivetrain, and driving conditions. The correct wheel alignment schedule is listed in your car’s manual. In some cases, for example, if you’ve bumped a curb, you may need to get a wheel alignment earlier than expected.

Signs You Need a Wheel Alignment

It can sometimes be difficult to determine if your wheels are correctly aligned simply by looking at them. We’ve listed some signs you need to come in for an alignment.

  • Your car is pulling to one side
  • The tire tread is wearing unevenly
  • Your steering wheel vibrates


An alignment can increase the lifespan of your tires, reduce damage to the steering and braking systems, and increase fuel efficiency. Call our service department today at Crain Buick GMC.

Side view of the 2024 GMC Hummer EV SUV in green parked on pavement

EVs and SUVs may not seem like a good match at first glance. Luckily, the 2024 GMC Hummer EV SUV is revved up to prove that these vehicle forms are a match made in auto heaven.

Basics About the 2024 GMC Hummer EV SUV

Hummer first burst onto the scene in the 1990s with its impressive lineup of trucks and SUVs, inspired by Humvee military vehicles. After a brief hiatus, the brand surged back to life under the umbrella of GMC. Since then, they’ve transformed into a modern contender by electrifying their pickup trucks and SUVs.

The Hummer EV sport utility vehicle continues this forward-thinking trajectory by packing all the benefits of the Hummer truck EV–in addition to a few eye-catching extras–into everyday-driver-friendly SUV form.

Same Radical Offroad Beast

No matter your trim selection, you’ll be assured a powerhouse performer that’s tailor-made for rugged adventure. The three-motor configuration delivers a raucous and roaring 830 horsepower with 11,500 pound-feet of twisty torque. As if that’s not enough might, the short-duration Watts to Freedom feature kicks your Hummer into beast mode by racing up to 60 MPH in just about three heart-pounding seconds.

This hyper-fast acceleration level gives you a full-body experience, complete with vibrating seats. And that muscular Hummer physique makes a statement all its own, with its massive ground clearance (10.2 inches), natural colors like moonshot green matte, and removable roof panels for a true open-air connection with the great outdoors. Inside, you’ll find a crisp, minimal interior that’s user-accessible and gets the job done. Plus, it serves up over 80 cubic feet of cavernous cargo space.

Electrified and Reborn

GM’s game-changing Ultium battery technology gifts this reimagined monster its beating heart. The electrical system comes in either 400 or 800-volt form, complemented by a sizeable 170-kW battery pack that’s equal parts eco-friendly and efficient. On just a single charge, you can confidently drive about 315 miles. Economy-wise, you’re looking at close to 50 MPGe combined.

You can secure that charge in just under an hour with a fast charger, and easily overnight if you’re charging at home. The potent battery pack can even become an onboard generator itself for your household appliances.

With All the Bells and Whistles

 Next-level graphics courtesy of the marvelous minds behind the Marvel universe are laid out in brilliant detail on the 12-plus inch digital instrument cluster and equally bountiful touchscreen. The tech-infused into this system speaks for itself, from Apple CarPlay and Android Auto integration to rear-seat functionality to souped-up Super Cruise driver aids. The latter includes adaptive cruise control, lane departure and forward collision warnings, emergency braking, and–lest we forget–hands-off driving.

You’ll even unlock another incredible tier of performance prowess with one-pedal driving Regen on Demand, air suspension-enabled Extract Mode, an available Extreme Off-Road package, and the see-it-to-believe-it Crab Mode–where you can actually drive sideways.

Whether you want to take a spin online via the GMC Live virtual showroom or whether you prefer an in-person test drive, you’re covered. Visit Crain Buick GMC and unlock the potential of the Hummer for yourself.

Undercarriage of a vehicle in a service bay with fluid draining into a pan

It might be gas that keeps your engine going, but your car also relies on its electrical systems to get it going, keep it going, and make your drive comfortable and safe. It’s therefore worth staying vigilant to the signs of electrical problems, so that you know when to contact your GMC dealer without delay.

5 Electrical Problems You Should Always Fix at Your GMC Dealer

1. An Engine That Won’t Crank

When you turn the key or press the ignition, the chirping noise that your engine makes before it roars into life shows that it’s cranking. But this needs a charge to make it happen, so if your car is struggling to crank it could be a sign of electrical faults. A clicking or grinding noise can suggest that there’s a problem in your starting motor.

If there’s no response when you try the ignition, check to see if the lights are working. If they are, you may have alternator problems; if they aren’t then it could be that your battery is flat. And any of these problems require an appointment for an electrical diagnostic right away.

2. Individual Fuses That Keep Blowing

If a single electrical component, such as a brake light, stops working when everything else is fine then it’s usually the sign of a blown fuse. This is a relatively simple fix, and it happens from time to time. But if you notice that the same fuse keeps blowing, there’s likely an electrical fault behind it.

3. A Battery That’s Damaged or Leaky

Batteries have a lifetime of between three and five years, so it’s important to make sure that they’re still operating at optimum capacity. Make a quick visual check every time you pop the hood, and look for stains or buildup around the terminal. Remember that the contents are corrosive and can cause injury if there’s a leak, so exercise caution when checking and be proactive about getting a worn battery replaced.

4. Electrical Components That Fail

Your car’s electrics keep multiple systems running, so if they start failing then it can be a sign that something is amiss. This can include sluggish electric windows, a failing entertainment system, or dim and flickering lights.

5. A Smell of Burning Plastic

The plastic insulation around the wires can burn or melt if there’s an electrical fault, so this odor can be a tell-tale sign of trouble. If you smell burning plastic, take your car off the road and seek advice immediately.
Electrical faults might mean small malfunctions and gradual brownout, or the sudden dramatic failure of your car’s components, so it’s important to pay attention to your car’s charge. If you think there might be a problem, contact us at Crain Buick GMC so that our factory-trained technicians and state-of-the-art technology can get your car back in the best shape.

2023 GMC Sierra 3500 HD Denali parked on a rugged mountain trail

The GMC Sierra 3500 is basically what happens when someone takes a proven design for a truck, and then makes a big heavy version of it, and then says, “Hey, let’s add some more truck to this.” Everywhere you look on the 3500, it’s been engineered to maximize capability.

Under the Hood of the GMC Sierra 3500

There’s no doubt that the 3500 is built for big jobs, so the base engine is a massive 6.6L v8, which is paired with a six-speed automatic transmission. This gas-powered setup provides 401hp and is augmented with features like a heavy-duty air filter, an external engine oil cooler, and an external auxiliary transmission oil cooler, because all of that power is intended to be heavily used.

To take advantage of the Sierra’s maximum hauling and towing ability, you can upgrade the powertrain to use a Duramax 6.6L turbo-diesel, which bumps the horsepower to 445 and can produce up to 910 lb-ft of torque. The diesel version of the v8 gets a 10-speed Allison automatic transmission with auto grade braking and a tow/haul mode to make life easier when you’re moving a heavy load.

Inside the Cab

It probably goes without saying, but the cab offers plenty of space. Beyond just being roomy, the Sierra’s interior comes with a wealth of options to choose from to get things setup just how you prefer. Adapt to the weather, for example, with a power sunroof for nice days, and heated seats and steering wheel for when it’s miserable outside.

Many of the interior options combine convenience with practicality. The head-up display is especially useful on long drives, as are the integrated navigation system and compass. When you get where you’re going and need to park, possibly with a huge trailer, you can make things easier by using the Sierra’s camera views, of which you can get up to 15, to keep an eye on where everything is.

Behind the Hitch

The enormous engine at the front of the Sierra is there, in part, because sometimes you’ll have something enormous to tow behind the Sierra. Without investing in any options, the Sierra is able to tow more than 14,000 pounds. Given that the payload capacity itself starts at over 4,000 pounds, any way that you choose to customize your truck will result in a machine that you can load up with confidence.

If the kind of towing jobs you have in mind are of the extreme sort, then you can select options, like the diesel v8 or a towing package, to increase the towing capacity to more than 30,000 pounds.

Any version of the Sierra 3500 is a powerful workhorse, but every job is a bit different, and choices like the size of the cab, or whether to go with four-wheel drive, are what make your truck exactly the one to meet your needs. Visit Crain Buick GMC and we’ll help you pick the combination of features that’s right for you.

Conway, Arkansas

When you need to recharge the batteries from a hard week of work, there’s something about taking a couple of days off that does the trick. And here in Conway, AR, you’ll find a variety of weekend getaways that are sure to please. Have a look at the following recommendations that we have for where you can go to relax, all not very far from town.

3 Great Weekend Getaways in Driving Distance of Conway, AR

1. Greers Ferry Lake Cabin

Head out to nature here at this lovely cabin on the lake where you can enjoy fishing, boating, kayaking, swimming, or just watching the sunset from your large waterside deck. The home comes fully furnished with modern appliances, a washing machine, and even a new outdoor grill. Bring the whole family or your group of friends and take advantage of the beautiful open floor plan with large windows, three bedrooms, and two bathrooms.

Visit their website for more information and a host of pictures that will have you booking this vacation cabin today. The cabin is located at 246 Highland in Tumbling Shoals.

2. Cabins on the Cove Resort

Another excellent choice for a destination of relaxation is this resort, which offers three newly renovated cabins that make up part of the Ozark’s railroad past. History buffs will love it. Plus each cabin comes with a boat slip, making it convenient and easy for you to get out on the water. You can book the Bass, the Trout, or the Walleye cabin, all providing a quaint getaway that is especially perfect for couples.

They are also pet-friendly; they just ask that you call ahead to let them know if Rover or Fluffy are coming along. The prices are reasonable, and they sometimes offer specials on their website. This resort is located at 5455 Lake Dr. in Clinton.

3. Devil’s Fork Resort

For a modest getaway on Greers Ferry Lake, check out this establishment. You can enjoy fishing, boating, swimming, and more. Be sure to ask about taking a boat ride out to Sugar Loaf Mountain, where you can enjoy a hike to the 500-foot summit for beautiful views of the lake. The cabins sleep anywhere from two to eight people and are reasonable in price. There are also several restaurants nearby for a nice dinner as well.

Devil’s Fork Resort is located at 239 Lakeshore Dr. in Greers Ferry.

When you head out for your next adventure, make that drive in a new 2023 Buick Envision Preferred. Stop by Crain Buick GMC today and have a closer look at this fine ride. You can also take a test drive and learn about our specials.

Image via pixabay.com by 12019